Privacy Policy

Privacy Policy — Yama Sushi Catering Effective date: 04/04/2026 1. Introduction We respect your privacy. This Privacy Policy explains what personal data we collect from visitors and customers of our website (yamasushi.com) and how we use, share, protect, and retain it. By using our site or services, you agree to the practices described here. 2. Information we collect - Personal information you provide: name, email address, phone number, billing/shipping address, event details, dietary restrictions, guest counts, and other information you submit when requesting quotes, placing orders, booking events, subscribing to newsletters, or contacting us. - Payment information: payment card details or other payment method information processed by our payment processor (we do not store full card details on our servers). - Account and order history: booking, order, and transaction records. - Communications: messages you send to us, and our replies. - Usage data: IP address, device and browser type, pages visited, referrer, date/time stamps, and other analytics collected via cookies and similar technologies. - Marketing preferences: your consent and opt-in/opt-out choices. 3. How we use your information - To provide, manage, and fulfill catering orders and bookings. - To process payments and send receipts. - To communicate about orders, confirmations, updates, customer service, and support. - To send marketing, promotions, and newsletters if you opt in. - To improve our website, services, and customer experience through analytics. - To comply with legal obligations and protect our rights. 4. Legal bases for processing (where applicable) - Performance of a contract (fulfilling orders/ bookings). - Consent (for marketing communications and cookies where required). - Legitimate interests (fraud prevention, site maintenance, analytics), balanced against your privacy rights. - Legal compliance. 5. Cookies and tracking We use cookies and similar technologies to operate the site, remember preferences, analyze usage, and serve relevant marketing. You can manage cookie preferences via your browser or our cookie controls (if provided). Third-party analytics and advertising partners may also place cookies. 6. Sharing and disclosure We may share personal information with: - Service providers and vendors (payment processors, delivery partners, email providers, booking and scheduling platforms) who perform services on our behalf. - Third parties involved in processing or fulfilling an order (e.g., event venues or subcontracted catering staff) as necessary to provide services. - Legal and regulatory authorities when required by law or to protect rights, safety, or property. - Successors in interest if we sell or transfer all or part of our business. We do not sell your personal information for money. 7. Third-party links and services Our site may contain links to third-party sites and use third-party services (payment processors, social networks, analytics). Their privacy practices are governed by their own policies. We are not responsible for their actions. 8. Data retention We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes (typically a minimum of the duration of the customer relationship plus several years for tax and legal records). Specific retention periods are available on request. 9. Security We implement administrative, technical, and physical measures intended to protect personal data. While we strive to protect your information, no online transmission or storage is 100% secure. Report any suspected security incidents to us immediately. 10. Your rights and choices Depending on your jurisdiction, you may have rights to: - Access the personal information we hold about you. - Correct or update inaccurate or incomplete data. - Request deletion or restriction of processing. - Object to processing for direct marketing. - Request data portability. To exercise these rights or change marketing preferences, contact us at the contact details below. We may require verification before fulfilling requests and may retain certain information as required by law. 11. Children Our services are not directed to children under 13 (or a higher local minimum). We do not knowingly collect personal information from children. If we learn we have collected data from a child without parental consent, we will take steps to delete it. 12. International transfers If you are located outside the country where we operate, your data may be transferred to and processed in other jurisdictions. We take steps to ensure adequate safeguards are in place (standard contractual clauses or other mechanisms) where required. 13. Changes to this policy We may update this Privacy Policy. We will post the revised policy with an updated effective date and, where required, notify you of material changes. 14. Contact us For questions, requests, or privacy concerns, contact: Artit Burasite Email: yamasushicatering@gmail.com Phone: 07932572980